Place an Order
Approved customers, place an order with our fast and easy form. An Excel file will download.
Shipping Policy for Resellers
- Shipping Order value calculated at net invoiced amount (after Discounts).
- Orders Under $200: Customer charged $11.95 shipping fee.
- Orders $200 and Over: No shipping charges for standard 2-3 business day delivery.
- Orders over 150 lbs will ship via LTL truck service with a standard 7-day lead time.
- Orders shipping outside the contiguous U.S. may have longer shipping timelines.
- Orders shipping via small parcel will ship same day if received by 3:00 PM CT (4:00 PM ET, 1:00 PM PT, 11:00 AM HT).
- Customer will be billed for shipping if package is refused.
Return Policy for Resellers
- Shipping discrepancies are to be reported at the time of delivery or within 5 business days of receipt into the facility specified. Nature’s Way will consider any claim invalid when initial notification is provided more than 5 days after receipt. Documentation should be provided to Customer Care at 1-800-225-9245 or NWCare@NaturesWay.com.
- Nature’s Way items cannot be returned unless there is a validated shipment discrepancy (OS&D) or quality concern. Credits and returns will not be considered for non-defective product, including, but not limited to products that are (a) discontinued by vendor or customer, (b) underperforming and/or overstocked items, or (c) short dated, expired or out-of-date.
- All products will ship with adequate remaining shelf life. Product shipping shelf life details are available upon request.
- All returns require a Product Return Authorization Number (PRAN). Returns will not be accepted without this authorization.
- Nature’s Way will inspect returned product and verify quantities.
- We reserve the right to refuse a return if there is suspicion of fraud or abuse in any part of our return program.
Frequently Asked Questions
We'd be happy to help. Please call our Customer Care Team at 1-800-225-9245 or email us NWCare@NaturesWay.com
Please review our Authorized Retailer Policy, and then complete the Authorized Resellers Registration form.
If you were not approved to sell Nature's Way products on your website at the time you submitted your application, please complete the Internet Sellers Application.
Terms and conditions can be found here.
Authorized resellers may call our Customer Care Team at 1-800-225-9245 or submit the Excel Order Form to NWCare@NaturesWay.com. Please note that the Excel Order Form does not display your pricing. Your order net price will be included in the order confirmation.
If you are interested in applying for Nature's Way credit, please download and complete the credit application. Credit Application
Please review our Tax Exemption Resources for details on the required documentation. Once you have this information, please email us at NWCare@NaturesWay.com.
Please visit naturesway.com/global.
Please visit our professional line of products at integrativepro.com and then complete the application at integrativepro.com/create-an-account.
We guarantee our products are of the highest quality and safety. If for any reason you have questions or concerns, please call our Customer Care Team at 1-800-225-9245.
